Orders shipping as usual. See our COVID-19 response.
🇺🇸 Get FREE shipping on all orders over $45
🇬🇧 Now shipping to the UK! FREE shipping on orders over $250
🇦🇺 Now shipping to Australia! FREE shipping on orders over $250

INTERNATIONAL SHIPPING

Happy day: we are pleased to provide international shipping to residents living in the United Kingdom and Australia.
POLICIES
COST
RETURNS

Shipping Policy

Customers in the United Kingdom and Australia can purchase vitruvi products directly from www.vitruvi.com. All purchases are final sale unless covered under a manufacturer’s warranty. All international customers are responsible for paying the applicable shipping and duty costs

DUTIES

Customers are responsible for paying all applicable duties and taxes, which will be charged at checkout.

CURRENCY

All orders shipping to the UK and Australia will be charged in USD.

ORDER MODIFICATIONS

Once an international order has been placed, no changes can be made to it. To avoid any hiccups with your order, please ensure that your address is correct.

TIMELINE

All international orders will be delivered in approximately 7 to 10 business days. (This is subject to rates and timelines from FedEx.)

CARRIER

All orders shipping outside of Canada and the United States will be sent with FedEx. Tracking information will be emailed to you so that you can watch your order’s progress on fedex.com.

PLUG CONVERTER

All vitruvi Stone Diffusers come with a cord outfitted for North American plugs. Diffusers being used outside of North America require a plug converter (at the customer’s expense). Each vitruvi diffuser has a voltage of 240V.

SHIPPING COSTS

All orders under $250 USD will be charged a flat shipping rate of $50 USD. All orders over $250 USD will receive free shipping.

RETURNS AND EXCHANGES

All items are final sale. If your diffuser has a manufacturer defect, please reach out to our Customer Experience Team at hello@vitruvi.com and they will be more than happy to assist you.

Search