Orders shipping as usual. See our COVID-19 response.
🇺🇸 Get FREE shipping on all orders over $45
🇬🇧 Now shipping to the UK! FREE shipping on orders over $250
🇦🇺 Now shipping to Australia! FREE shipping on orders over $250

Returns and Exchanges

Return Policy

We think you’ll love our products as much as we love making them. However, if you’re not 100% happy with your choice, let us know. Stone Diffusers can be returned or exchanged within 30 days of purchase; all other products can be returned or exchanged within 15 days of purchase. All essential oil bundles can be returned for store credit only. Please reach out to our Customer Experience team at hello@vitruvi.com to initiate a return or exchange.

Extended Holiday Return Policy

Any items purchased between November 28 and December 15, 2019 are eligible for an exchange, refund, or return for store credit up until January 15, 2020. Any items purchased on sale will be eligible for an exchange or return for store credit.

Expedited Shipping

Expedited holiday shipping is available (excluding Black Friday weekend) at an extra cost. It’s a great option for last-minute shoppers.

Price Adjustment Policy

If you have purchased an item 30 days before a sale, we would be happy to offer you a price adjustment during the sale period. The reimbursement will be applied back onto your original form of payment. Price adjustments are not valid for discontinued items. Price Adjustments exclude purchases made with Store Credit or Refer a Friend Credit.