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COVID-19: What You Can Expect From Us

During this uncertain time, we want you to know that we’re here for you.

As we continue our mission of helping you make your home a comforting oasis, please tell us if there’s anything you’d like to see more or less of.

You can reach us at
We are continuing to ship across Canada and the United States. We are keeping in close contact with our shipping partners in both countries, and will do our best to update our customers as quickly and accurately as possible. In both countries, shipping is free on all orders over $45.

For Canada, we ship with Canada Post directly from our warehouse in Delta, British Columbia. At this time we are seeing slight delays shipping to the East Coast of Canada. We are able to provide delivery of our packages within 2-8 business days across Canada.

For the United States, we ship with FedEx directly from our warehouses in Utah and Tennessee. We are able to provide delivery of our packages within 2-5 business days across the US.

We are donating vitruvi personal care products to frontline workers at New York’s Javits Center and the Los Angeles Convention Center as part of the BeautyUnited campaign.

We are also committed to continuing our support of health workers in our hometown of Vancouver through community nominations and product donations.

If you’re looking to give back in some way, here are a few great places to start:


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