Returns and Exchanges
We think you’ll love using our products as much as we love making them. However, if you’re not 100% happy with your choice, we’re here to help. Diffusers can be exchanged or returned within 30 days of purchase. Essential Oils and Natural Air Freshener Sprays can be exchanged or returned within 15 days of purchase. Scent Kits can be returned for store credit only. All orders to the UK and Australia are final sale. To return or exchange a Natural Air Freshener Spray, please reach out to our Customer Experience team at email@example.com.
Sale and Discounted Items
All items purchased on sale are eligible for exchange, or return for credit, within 15 days of purchase. All orders to the UK and Australia are final sale.
If you have purchased an item up to 30 days before a sale, we would be happy to offer you a price adjustment during the sale period. The reimbursement will be applied back onto your original form of payment. Price adjustments are not valid for discontinued items.
2. Receive Your Return Label
We’ll send you a return label for you to ship your products back to us, free of charge.