Return Policy
We think you'll love our essential oils as much as we love making them. However, if you're not 100% happy with your purchase, let us know. We offer a full money-back refund within 30 days of purchase. Plus, returns from vitruvi.com are always on us.
Holiday Return Policy
We've extended our regular return and exchange policy over the holidays. Any items purchased between November 23rd and December 24th are eligible for exchange or a full refund up until January 15th, 2019. All refunds will be refunded to the original form of payment. Any sale items purchased during this time can only be exchanged or returned for store credit.
Price Adjustment Policy
If you purchased an item (excluding carrier oils) between November 9th and November 22nd, we're more than happy to offer you a price adjustment during our Black Friday Sale. Price adjustments are given in the original form of payment. We're unable to honour any price adjustments once the Black Friday Sale has ended (November 26th at midnight EST). Any price adjustments will make your order a final sale.
receive your return label
We'll send you a return label for you to ship your products back to us, free of charge.
receive your full refund
Your full refund will come in the original form of payment once your product is successfully returned.