Standard shipping takes approximately 3-5 business days. Expedited shipping takes approximately 2-3 business days.

Yes! We do offer expedited shipping (2-3 business days) across the United States and Canada. Please note this is an additional charge, and will be charged at checkout.

We work as quickly as possible to get your package shipped out to you in a few days. However, during peak seasons, your order may take up to 4 business days to process.

Orders over $75 (before tax) ship free, with standard shipping, to Canada and the United States. Orders to Puerto Rico, Hawaii, and Alaska have a $30 shipping charge; this fee is waived on orders over $200.

We offer a lifetime warranty on all of our devices; this includes diffusers and humidifiers. If your device has any mechanical or manufacturing defects, we would be happy to assist you. Note: Stone Diffusers with a DC power cord are not covered under warranty. For more information, visit our warranty page.

If your registered device stops working, send us the email you used to register your product, information on the issue you’re experiencing (please include a photo or video), and your current shipping address to us at hello@vitruvi.com. We’ll be happy to help you out.

No - no other promotions are applicable during sales, or on any discounted items.

All sale and discounted items are only available for exchange or return for store credit within 15 days of purchase.

If you have purchased an item up to 30 days before a sale, we would be happy to offer you a price adjustment during the sale period. The reimbursement will be applied back onto your original form of payment. Please note that the item will be final sale after the price has been adjusted.

Yes! To redeem your points, sign into your Take Care Club account through the rewards panel on the bottom left corner of your screen. Select “Ways To Redeem” to view all of your available rewards. To use your points, click “Redeem”.